Refund policy

Return & Refund Policy

 

Return Policy

Returns accepted within 7 days of delivery only for damaged or defective items.

 

Items must be unused and in original packaging.

 

Proof of damage (photo/video) may be required.

 

Exchange / Replacement Policy

Requests must be made within 7 days of delivery.

 

Replacement dispatched within 2–3 business days after the returned item is received and inspected.

 

Replacement delivery typically takes 7–10 business days total.

 

Refund Policy

Refund is processed within 3–5 business days after approval.

 

The refund is credited to the original mode of payment within 7–10 business days after processing (depending on the bank/provider).

Trade name: NexaDrops by PARSHANT THAKUR
Phone number: 7807011348
Email: thakursaab2480@gmail.com